DHL Inside Track partners with Stellantis to manage its ECOS programme

DHL Inside Track has today announced a new three-year UK contract with global automaker Stellantis, whose portfolio includes Jeep, Fiat, Peugeot, Vauxhall, Alfa Romeo, DS Automobiles, Abarth, and Citroën. 

Inside Track will operate Stellantis’ demo programme, managing the delivery and pick-up of test drive vehicles nationwide. The automotive specialist will handle the entire fleet and end-to-end consumer experience, from online ordering and pre-delivery preparation, through to customer satisfaction surveys.

A part of the service will be the ‘white glove’ customer handover, which will be made specific to each brand and delivered by drivers trained as brand ambassadors.

“Offering customers a premium and seamless experience has always been crucial for us so we’re delighted to be working with a logistics partner whose priorities and capabilities align. As an industry expert, Inside Track has demonstrated its capability to meet the evolving expectations of our customers with impressive efficiency,” said Nick Richards, Head of B2B, Stellantis.

DHL Inside Track currently handles more than 38,000 vehicle movements for its customers each year.

Source: logisticsmanager.com