As part of its strategic plan ‘Together & Beyond’ which launched in March of last year, GeoPost/DPDgroup has a goal to become the international reference in sustainable delivery, and a leading enabler of the e-commerce acceleration.

As part of this, the company is working to address end consumers more directly through new services.

Martin Calmels, E-Consumer Services Director at DPDgroup said: “In a fast-changing environment, what makes the difference is the quality of consumer experience. Day after day, we all adopt the most sustainable, reliable, user-friendly, and agile solutions available for each need.

“Therefore, improving consumer experience is essential to shape the business of tomorrow, and we believe that open innovation is the best catalyser of both technological advancement and consumer trends to answer our needs.”