Waitrose apologises for supply issues caused by ‘glitch’

The grocery store had said that it was having ‘production issues’ with certain products when customers voiced concerns.

The company has said that the problem which caused the shortages was due to a ‘system update delay’ which has since been solved, and the availability of fresh products in particular was improving.

Customers in multiple parts of the UK, including Cambridge. Maidenhead, and Cheltenham, as well as the Channel Islands had reported that they had experienced difficulties in getting certain items.

The company said: “We’ve fixed the cause of the issue, with extra deliveries already out with stores.

“We’re grateful for the hard work of our teams and the understanding of our customers.”

Logistics Manager has reached out to Waitrose for further comment.

Source: logisticsmanager.com