Adapting omni-channel to Post Office customers
The Post Office has been adapting to meet the challenge of online retail. How it has gone about that is the subject for Mark Siviter, director of mails at Post Office Limited, when he speaks at the Omni-Channel Conference later this month.
In particular, he will look at how customers have been adapting to click and collect, home returns, trip training and drop and go, as well as how the Post Office has been growing its customer base.
Workshop Partner: UTL
UTL, a Unipart Group company, is the leading provider of logistics, field services and repair solutions to the mobile, media, consumer and utilities sectors. We provide anaward-winning range of services including Logistics, eFulfilment, Reverse Logistics, Customer Services, Repair & Repair Avoidance and Field & Fleet Services. We think differently. We encourage a culture of innovation at all levels of our organisation.
W: https://utl.co.uk
Exhibition and Meeting Partner: Black Pepper
Black Pepper Software is a leading onshore software development house based in Royal Leamington Spa. Our expertise in agile software scoping, design and development has helped organisations including Bravissimo, Wolseley, Jaguar Land Rover and Thomas Cook. From our permanent compliment of 35 full time software developers and trusted contractors, we provide seasoned UK based scrum teams to augment and support clients’ in house development teams.
W: http://www.blackpepper.co.uk/
When and where:
- Wednesday 28th September 2016
- Thursday 29th September 2016
- Grand Connaught Rooms, Great Queen Street London, WC2B 5DA
- Full details at: www.omnichannelconference.co.uk