Big plans for Argos

Argos used Paragon to plan more than one million Fast Track deliveries over the Christmas trading period, the company as said.

Andy Brown, central operations director at Argos, said: “As part of Argos’s five-year digital transformation plan, we implemented Paragon HDX to enable the launch of our Fast Track store collection and same-day delivery service.

“The software solution has helped us manage strong levels of customer demand, particularly during the Black Friday and Christmas trading periods, and support significant increases in digital transactions over the last 12 months.”

Paragon HDX is now used across more than 160 Argos hub stores to help manage a fleet of 436 vans, with around 1,300 routes being optimised by the software on a daily basis to support the Fast Track services.