“We’re excited to add the e-commerce channel to our existing retail supply chain solution for Majestic Wine,” said Gavin Williams, GXO Managing Director, UK and Ireland. “We’re using our logistics expertise to efficiently support both consumer channels as well as Majestic Wine’s mission to help its customers discover more wines, beers and spirits that they’ll love.”
As part of its service for Majestic, GXO personalises orders – for example, printing a bespoke holiday message on a decorative card that accompanies the order. Majestic Wine has contracted for 68,000ft2 of dedicated warehouse space in GXO’s eight-building campus in West Hallam, England, where GXO processes all the wine retailer’s e-commerce orders from the UK and Ireland.
“We began working with GXO just before the peak season in 2021 and were very happy with their performance,” said Sue Roberts, Supply Chain Director for Majestic Wine. “We didn’t start working with GXO on our e-commerce channel until earlier this year, but we’re already seeing the benefits of higher accuracy and productivity, which translates to higher consumer satisfaction.”
Majestic expects daily e-commerce orders to increase significantly ahead of the Easter holiday and again around the holiday season in December.