Hermes Fulfilment operates webshop for Wolford in the U.S.

Kenco Logistic Services offers support to Hermes Fulfilment and Wolford Webshop for E-Commerce in North America:

Hermes Fulfilment supports the Austrian luxury brand Wolford with its strategy of internationalising its online trade with underwear, swimwear, stockings and tights. On behalf of Wolford the 100-per cent subsidiary of Otto Group has entered E-Commerce in the Untied States.

There Hermes Fulfilment cooperates with the logistics service provider Kenco Logistic Services (KLS), who provides storage, order picking and distribution of the Wolford goods in Chattanooga in the US-state of Tennessee. Global Response in Fort Lauderdale (Florida) operates the Call Center for the Wolford webshop in the U.S. All other services related to the online shop in the U.S. are provided by Hermes Fulfilment from Germany. Wolford will remain a contractual partner of Hermes Fulfilment.

For its online retail business Wolford has been relying on the services of Hermes Fulfilment since the middle of 2009. In addition to the USA, Wolford’s webshop now operates in 14 European countries. These include Germany, Austria, Holland, Ireland, Belgium, Luxemburg, the United Kingdom, France, Italy, Spain, Denmark, Sweden, Finland and Switzerland.

Other countries including Norway, Poland and Canada will be following soon. The services being provided by Hermes Fulfilment include all back office processes from the development and management of the webshop to payment management, accounts receivable management and returns processing.

Furthermore, Hermes Fulfilment will provide Wolford with storage, order picking and shipping services. For the European webshops these conventional logistics services will be performed at the Haldensleben distribution centre in Saxony-Anhalt. It is one of the largest high-performance distribution centres in Europe.

Quelle: MyLogistics
Portal: www.logistik-express.com