Traxon CMPD monitors worldwide quality for KLM Cargo
More than 50% of all Cargo 2000 shipments monitored by TRAXON EUROPE Since August 7th, KLM Cargo is using the Traxon CDMP system to monitor the quality of all of its cargo shipping processes worldwide. KLM Cargo is the fourth major cargo airline − after Lufthansa Cargo, Air France Cargo and Martinair − to choose Traxon CDMP. A web-based application based on IATA’s Cargo 2000 quality initiative specification, the tool allows KLM Cargo to measure its performance as per Cargo 2000 requirements, as well as generating the required regular monthly reports. In addition, the system provides options for deeper analysis in KLM Cargo’s data warehouse by combining official Cargo 2000 quality figures with its own internal data. With the migration of KLM Cargo, Traxon CDMP now monitors more than 50% of all shipments of Cargo 2000 group members. Traxon CDMP helps airlines to continuously improve their airfreight processes while reducing internal operating costs and, most importantly, further enhancing customer satisfaction. The system offers a state-of-the-art, user-friendly web interface with a wide range of options for analyzing data. The knowledge provided allows both airline and forwarder to identify the root causes of failures in the logistics chain and, by taking appropriate action, to improve reliability and on-time performance. Traxon recently received Cargo 2000 certification, meaning the company’s quality management system has been officially confirmed by IATA to comply with Cargo 2000 standards in measuring and recording airport-to-airport shipments. |
