via donau takes new paths in communication with clients

Open dialogue of via donau and its customers to discuss questions on future challenges and opportunities on the waterway

On a customer conference at the Servicecenter Wachau on November 29, via donau affirmed their aim of providing high quality services. In an open dialogue issues relating to the improvement of cooperation and the relevant topics for the next few years were discussed.

More than 50 persons followed the invitation to Krems and participate in an intense partnership debate on future challenges and opportunities. „With this event, we want to deepen our relationships with our customers. It is important for us to know the requirements of the various stakeholders,“ Hans-Peter Hasenbichler, CEO via donau, explained the target of the event in his welcome address.

Through this customer conference via donau intends to receive information about the customers’ expectations as a basis for strategic and operational decisions for future services. Representatives of public authorities, stakeholders, organisations, NGOs and industrial companies discussed in small groups the strategic fields of action of via donau – ie environmental, economic and security – and the resulting issues for the future.

„Today,“ said head of section Ursula Zechner, „a determination of the position is made for the tasks and issues of via donau. We as the Federal Ministry of Transport, Innovation and Technology have already made this positioning. The result is an overall transport plan for Austria, which lays down the targets to 2025.“

At the event a new action plan for the Danube-river was also discussed, with concrete implementation targets for the coming years. The objective is to evaluate the different interests of navigation, ecology and flood protection in the best possible way and advancesustainable and safe development of the living and economic area Danube in Austria.

With the customer conference also the renovated Servicecenter Wachau was inaugurated. After about two years of construction, the building has been completely renovated and equipped with state-of-the-art technology. Around 15 employees have their jobs in the service center. To enable flexible working, even some shared desks have been set up as well.

As specialist for infrastructure management, shipping and logistics as well as electronic information and navigation systems, flood protection systems and ecological waterway engineering, via donau is a service provider for the public authorities, entrepreneurs, holiday makers and residents along the Danube river. The focus lies on sustainable development of the living and economic area along the Danube.

www.via-donau.org/en/

Quelle: LogEastics
Portal: www.logistik-express.com