40% of hi-tech companies use After Sales Services and Reverse Logistics as a Cost Center
Over 200 Hi-tech and Electronics Supply Chain Executives have revealed their thoughts on hi-tech and electronics reverse logistics and after sales services in a Survey conducted in March and April of 2012.
The report identifies key ways in which hi-tech companies and their solution providers are incorporating reverse logistics and after sales services into their company strategies. The report then focusses on some of the areas supply chain executives are looking to improve their reverse logistics processes and relationships with logistics service providers.
The survey revealed key insight, including howLess than 10% of hi-tech companies reported having full collaboration with their Aftermarket Services and Reverse Logistics partners yet, over 20% of logistics service providers reported having full collaboration with their hi-tech counterparts.
You can access a full copy of the report here.
Both this year’s Hi-tech and Electronics Supply Chain Summit in Amsterdam, May 9th and 10th and Asia Pacific Hi-tech and Electronics Supply Chain Summit in Singapore, September 18th and 19th will feature a session looking at reverse logistics and aftermarket services.
Complimentary passes are available for both events for senior supply chain executives from hi-tech and electronics companies. If you are interested in joining, please contact the event director Haley Garner (hgarner@eft.com or +44(0)207 375 7249).
Quelle: eyefortransport
Portal: www.logistik-express.com