Hermes looks to improve delivery accuracy

Hermes has signed a deal with application programming interface (API) vendor PostTag, to provide an automated platform for its last-mile deliveries.

The technology checks, verifies, and locates a customer’s exact address, as an order is placed, without any additional requirements or inputs from the consumer or the driver.

Paul Yewman, Chief Executive of PostTag, said: “Covid-19 has changed the way deliveries are made, potentially for ever. Many delivery companies are still relying on dated and inaccurate address platforms.”

Chris Ashworth, Chief Information Officer at Hermes UK, said: “Demand for home delivery has skyrocketed and we are committed to maintaining the exceptionally high level of service our clients and customers have come to expect, as well as giving them greater control over their exact preferred delivery location.”