DHL introduces new logistics solution for the automotive industry

Product innovation of the logistics service provider DHL to support the automotive industry in case of recalls
 
DHL, the worldwide operating logistics company, presented an integrated logistics solution for the automotive sector for comprehensive recall processes. It is the company’s answer to meet the increasing demands of this industry for efficient and integrated processes. The new industry solution is individually adjustable to customer’s needs and offers an expert pool, special recall IT tools and a flexible network of key service providers to support a fast and effective execution of automotive recalls. Furthermore, the customer’s supply chain can also proactively be surveyed and prepared for major recalls.
 
“The developments of sourcing and manufacturing in the automotive industry, as well as the strengthening of regulations, have raised the likeliness of product recalls. With our new recall solution, we can provide the best possible support for our industry partners to be prepared for and handle these critical, complex and time sensitive logistics procedures”, says Fathi Tlatli, President Global Sector Automotive, DHL Customer Solutions & Innovation.
 
The new DHL logistics solution is based on an automated data exchange with the customer’s IT system. This leads to a seamless integration into the existing supply chain and guarantees full visibility for the customer during the whole project. So customised information platforms such as a registration website – being fully integrated in the car manufacturer’s website – and flexible call centre capacity can be deployed at very short notice. In addition, a special software is available for simulating various recall scenarios – for example when the car manufacturer brings on board new component suppliers.
 
With its global transport and logistics network, DHL is able to manage the exchange of the replacement parts, their transport and the warehousing. They will also supervise third party providers such as external carriers and recyclers.

Quelle: LogEastics

Portal: www.logistik-express.com