Leading e-commerce apparel company standardises supply chain operations on Manhattan’s unified platform

Manhattan Associates Inc has announced that Lands’ End, a uni-channel retailer of casual clothing, accessories and home products, has chosen the Manhattan Active Supply Chain solution to support the company’s Uni-Channel initiative to deliver a seamless, high-quality customer experience across its growing footprint.

In just a few years, Lands’ End has expanded its market presence through a diverse uni-channel strategy, including its own and third-party websites, third-party wholesale relationships and 31 company-operated Lands’ End stores. With the evolution in customer shopping habits across channels, it has also invested in improving the technology infrastructure required to manage a complex channel network.

The retailer selected Manhattan Active Supply Chain, an adaptable, configurable, extensible and scalable supply chain execution system. By unifying distribution and transportation, Manhattan has unlocked a new level of agility and responsiveness within supply chain operations.

Lands’ End will begin implementation of Manhattan Active Transportation Management in June. The company will initiate implementation of Manhattan Active Warehouse Management in the company’s US distribution centres in August.

“We are proud to be working with Manhattan Active Supply Chain,” commented Chieh Tsai, Executive Vice President, Chief Product Officer at Lands’ End. “This relationship will be a key driver for our uni-channel strategy, allowing us command and control of every part of our supply chain, and enabling us to continue to deliver our legendary customer service.”

“Manhattan Active Supply Chain was purpose built to optimise operations cross channel and cross function,” added Bob Howell, senior vice president, Americas at Manhattan Associates. “We are proud that Lands’ End has selected Manhattan Active Supply Chain and look forward to helping the company achieve a new level of speed and agility.”