DHL Express Austria responding to trend towards special services

Changed customer demands motivate DHL Express to use specialists on-site and establish new divisions

Establishing new service lines DHL Express Austria responds to the heavily growing demand of major customers for special services. For Bank Austria the enterprise founded a “Bank Unit“, which will support Austria’s industry in payment transactions for export business. A special Time Definite solution guarantees punctual national and international dispatch of payment transaction papers and documentary credits.

DHL Express sends a specialist to the Klagenfurt watch wristband manufacture Hirsch. Shed will organise worldwide dispatch at the post unit – partly including special customs certifications – and saves about one day for customers. Special wristbands are always delivered with their “diplomatic passport“, proving that the crocodile leather is from controlled production. Thus these wristbands are not even delayed through strict customs regulations.

„The named enterprises represent a sustainable trend of the domestic industry“, says DHL Express Austria Manager Ralf Schweighöfer. “These companies recognised that even the best product quality is good for nothing if their customer has to wait too long for spare parts or important documents. In particular in international business exceeded time limits can lead to loss of customers and orders. Nobody can afford this on the long term“, he adds.

Quelle: LogEastics
Portal: www.logistik-express.com