Panalpina achieves jump in quality of air cargo forwarding

Panalpina’s Cargo 2000 certificate for Phase 1 effects air cargo processes backed by quality standards:

Panalpina is now Cargo 2000 certified for Phase 1. Cargo 2000 is an industry initiative in three phases, aiming at implementing a quality management system for the worldwide air cargo industry. Phase 1 manages airport-to-airport, Phase 2 door-to-door shipments. Phase 2-certification is expected to follow in 2013, in line with the roll-out of a strategic IT initiative at Panalpina.

Phase 1 of Cargo 2000 involves shipment planning and tracking at Master Air Waybill level. Once a booking is made, a plan is automatically created with a series of checkpoints, against which every air cargo shipment is managed and measured. This enables the system to alert Cargo 2000 members to any deviation of the plan allowing them to respond pro-actively to fulfil their customers’ expectations.

Panalpina is going to do a feasibility study for Phase 2 certification in the first quarter of 2012. Phase 2 is focused on shipment planning and tracking at House Air Waybill level and provides interactive monitoring of door-to-door movements.

Cargo 2000 is a program to improve the efficiency of air cargo business. Processes, backed by quality standards which are measurable, are to be implemented therefore. Cargo 2000 operates as an industry group within the International Air Transport Association (IATA). It is formed by major airlines, freight forwarders, ground handling agents, trucking companies and IT providers.

Panalpina was one of the founding members of Cargo 2000. The company generates roughly 50 per cent of its net forwarding revenue with air freight. About 20 per cent of the company’s global air freight volumes are handled by Panalpina’s own controlled network. The remaining volumes are procured with commercial carriers.

Quelle: LogEastics
Portal: www.logistik-express.com